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Provider Hub | NDIS Compliance Portal for Registered Providers | Provider360
Provider Hub · Ongoing NDIS Compliance

Stay Compliant While the NDIS Rules Keep Moving

Provider Hub is the private portal NDIS providers use to run a compliant business at every stage: before registration, during it, and long after.

Regulatory alerts, updated documents, audit prep resources and vetted partners, in one platform.

Every Platinum package includes 12 months of Platinum membership$860 value

Essential membership starts at $19 a month. Compare memberships →

hub.provider360.com.au/dashboard
Provider Hub member dashboard showing documentation updates and regulatory alerts side by side
3,000+Providers Helped
850k+Documents Generated
14 DaysAvg. Audit-Ready Time
4.9 StarsGoogle Reviews
Two Memberships, Two Jobs

Who Is the Provider Hub For?

The NDIS rules apply to you whether you are registered or not. The Hub keeps you across them at every stage.

Registering or Registered

Get registered and stay compliant

The Hub keeps you compliant through every month of the registration process and every year after, with updated documents and audit prep matched to your modules.

Included 12 months with every Platinum package →
Operating Without Registering

Stay across the rules

The rules apply whether you register or not. Essential membership keeps you aligned with sector best practice and across every change, in plain English.

Essential membership, from $19 a month →

The rules moved again this year. New SIL Practice Standards, expanding mandatory registration, faster enforcement. The Hub tracks it all so you don't have to.

The Portal

What Is the Provider Hub?

Provider Hub is Provider360's compliance portal for NDIS providers: documentation updates, regulatory alerts, audit prep resources and a vetted partner directory, in one platform. Two memberships: Essential membership keeps any provider informed. Platinum membership adds the documentation and resource downloads: the updates library and audit preparation resources, matched to the modules on your account.

New members get a 30-second guided tour on first login, so you know where everything sits from day one.

hub.provider360.com.au
Provider Hub dashboard showing documentation updates and regulatory alerts side by side, with module access and quick links

One dashboard: what changed, what needs action, and every resource for the modules on your account.

Inside the Hub

What Do You Get Inside the Provider Hub?

Six working tools, not a resource dump.

Platinum Membership

Documentation Updates Library

When the Practice Standards move, your documents move with them. Download the updated versions instead of rewriting your own.

  • Version control you can easily follow
  • Instant download, ready to edit and use
  • Plain-English rationale with every update
  • Matched to the modules on your account
hub.provider360.com.au/documentation-hub
Documentation Hub library listing policies, procedures and templates with version numbers

Inside any document: the plain-English changelog, the version history, and a one-click DOCX download you can edit and use straight away.

hub.provider360.com.au/documentation-hub
Conflict of Interest Policy and Procedure in the Provider Hub showing version 1.2, document content and version history

Policy and procedure, version 1.2

hub.provider360.com.au/documentation-hub
Participant Handbook in the Provider Hub showing document content and version history

Participant handbook, version 1.2

Both Memberships

Regulatory Alerts, Translated

The NDIS Commission publishes changes in regulator language. We publish what they mean for your business.

  • What changed, what it means, what to do now
  • Written by our compliance team
  • Relevant whether you're registered or not
hub.provider360.com.au/regulatory-alerts
Regulatory alerts feed with NDIS Commission updates flagged for action
Platinum Membership

Audit Preparation Resources

Renewal and mid-term audits keep coming. The preparation resources live here.

  • Audit preparation resources, ready to download
  • Built by the team that catches 16 gaps on average per pre-audit review
  • Structured the way auditors assess evidence
hub.provider360.com.au/audit-prep
Audit preparation resources with checklists and templates ready to download
Both Memberships

Vetted Partner Directory

The services providers keep asking us to recommend, in one place.

  • Insurance broker, so you get covered
  • Approved Quality Auditor recommendations, so you can compare quotes
  • Bookkeeping, software and more
  • Every listing vetted before it appears
hub.provider360.com.au/partner-directory
Vetted partner directory of insurance, bookkeeping and software services for NDIS providers
Provider Hub Learning Centre showing a nine-step guide through the NDIS registration journey
Both Memberships

Learning Centre

A step-by-step guide through the NDIS registration journey, from eligibility and documentation to the audit and what happens after.

Provider Hub FAQ with searchable questions filtered by category including registration, worker screening and practice standards
Both Memberships

FAQ

Searchable answers by category, including whether you need to register at all, and technical support.

How Do You Get Access?

Three ways in. Two are already included in your package, Platinum or Documentation Templates.

Included · 1 Month (Essential)

Buy any Templates package

Includes 1 month of Essential membership. As a package owner, you can upgrade to Platinum membership any time.

View Templates packages →
Join Directly (Essential)

Start with Essential membership

Open to any provider, registered or not, from $19 a month. See exactly what package clients get before you commit to anything bigger.

See Essential pricing →
Side by Side

Essential or Platinum Membership: What Is the Difference?

Essential membership keeps you informed. Platinum membership keeps your documents current.

What you getEssential membershipPlatinum membership
Regulatory alerts✓✓
Learning centre✓✓
FAQ✓✓
Vetted partner directory✓✓
Documentation updates library✗✓
Audit preparation resources✗✓
Package downloads✗✓ For the modules on your account
TermMonthly or annual6 or 12-month membership
Who can joinAnyone with a Hub loginPackage owners only
Get 12 Months Free with a Platinum Package →

Platinum membership is exclusive to package owners. Templates owners upgrade from their Hub account.

Join Essential Membership →

Open to every provider. Start monthly, cancel anytime.

Membership Pricing

How Much Does the Provider Hub Cost?

Essential membership from $19 a month, open to everyone. Platinum membership comes as a 6 or 12-month membership for package owners.

Essential Membership

Monthly

$19+ GST

per month

  • Regulatory alerts
  • Learning centre
  • FAQ
  • Vetted partner directory
  • Cancel anytime
Join Essential Monthly →

Secure payment by Stripe Your Provider Hub account is created as soon as the payment goes through. Check your email for the link to set your password (it works for 72 hours).

Platinum Membership · Package Purchases Only

6 or 12 Months

$480+ GST

6 months

$860+ GST

12 months

12-month term saves $100
  • Everything in Essential membership
  • Documentation updates library
  • Audit preparation resources
  • Package downloads for the modules on your account

Package clients upgrade from inside their Hub account.

Every Platinum package includes 12 months of Platinum membership. Every Templates package includes 1 month of Essential membership. Memberships never add registration modules to your account; modules come with package purchases.

Last updated: August 2026

Frequently Asked Questions

What is the Provider Hub?
Provider Hub is Provider360's private compliance portal for NDIS providers, combining documentation updates, regulatory alerts, audit preparation resources, a learning centre and a vetted partner directory in one platform. It keeps providers compliant at every stage, registered or not, while the rules keep changing.
What is the difference between Essential and Platinum membership?
The documentation and resource downloads. Essential membership is view-only: regulatory alerts, learning centre, FAQ and partner directory. Platinum membership adds the documentation updates library, audit preparation resources and package downloads for the modules on your account.
Who can get a Platinum membership?
Package owners only. Every Platinum package includes 12 months of Platinum membership, and owners renew on a 6 or 12-month membership when it ends. Templates package owners can upgrade to Platinum membership from their Hub account at any time.
Is Provider Hub included when I buy a package?
Yes. Any Platinum package includes 12 months of Platinum membership, and any Documentation Templates package or module includes 1 month of Essential membership. Access starts automatically with your purchase.
I bought a Documentation Templates package. Can I get document updates later?
Yes. Upgrade to Platinum membership from your Hub account and the documentation updates library unlocks for the modules already on your account. You keep your original templates either way; the upgrade adds the updated versions as the rules change.
Does a membership add registration modules to my account?
No. Modules come only from package purchases. A membership, at either tier, unlocks resources for the modules you already own; it never expands your registration scope.
Is there a monthly Platinum membership?
No. Platinum membership comes as a 6-month or 12-month membership. Essential membership is the monthly option, and you can hold it while you decide whether the full access is worth it for your scope.
I own more than one package. How do my memberships combine?
One clock, longest term wins, modules combine. Your account runs a single membership term based on the longest inclusion you hold, and the Hub shows resources for every module across all your packages.

Stop Finding Out at Audit Time

Built by the team that has helped 3,000+ providers get registered and stay compliant. Every Platinum package includes 12 months of Platinum membership.

Get 12 Months Included with a Platinum Package →

Not ready for a package? Join Essential membership from $19 a month →

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